How long does it take for delivery?

Goods will be dispatched within 15 days after the order is placed. The shipping time by sea is approximately 45 to 55 days.

How long is the after-sales service period?

The after-sales service period is 3 to 6 months, depending on the condition of the vehicle.

What other services can be provided?

We can also offer integrated vehicle solution package services and training services for new energy vehicles.

Is the delivery to the destination port included?

We offer vehicle transportation services to the designated port. The specific delivery method depends on the trade terms you choose (such as FCA, FOB, CIF, etc.). • FCA: This includes delivery to the buyer's designated location within the territory of China(which could be a port, warehouse or carrier), but does not necessarily include loading onto the vessel. It does not cover subsequent ocean freight or insurance. • FOB: It includes delivery to the port of shipment and loading onto the vessel (risk transfers when the goods pass over the ship's rail). It does not include ocean freight and insurance (borne by the buyer). • CIF: This includes delivery to the port of shipment, loading onto the vessel, and payment of ocean freight and basic insurance to the port of destination. It does not include import customs clearance, unloading fees, etc. The quotations usually do not include import taxes of the destination country (such as customs duties, value-added tax, etc.), which need to be borne by the buyer.

FAQ - KCV

FAQ

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Q How long does it take for delivery?

A Goods will be dispatched within 15 days after the order is placed. The shipping time by sea is approximately 45 to 55 days.
Q How long is the after-sales service period?

A The after-sales service period is 3 to 6 months, depending on the condition of the vehicle.
Q What other services can be provided?

A We can also offer integrated vehicle solution package services and training services for new energy vehicles.
Q Is the delivery to the destination port included?

A We offer vehicle transportation services to the designated port. The specific delivery method depends on the trade terms you choose (such as FCA, FOB, CIF, etc.).

• FCA: This includes delivery to the buyer's designated location within the territory of China(which could be a port, warehouse or carrier), but does not necessarily include loading onto the vessel. It does not cover subsequent ocean freight or insurance.
• FOB: It includes delivery to the port of shipment and loading onto the vessel (risk transfers when the goods pass over the ship's rail). It does not include ocean freight and insurance (borne by the buyer).
• CIF: This includes delivery to the port of shipment, loading onto the vessel, and payment of ocean freight and basic insurance to the port of destination. It does not include import customs clearance, unloading fees, etc.

The quotations usually do not include import taxes of the destination country (such as customs duties, value-added tax, etc.), which need to be borne by the buyer.

A 30-day mission in Africa is a complete success! We successfully completed a challenging overseas assignment!

Our dedicated engineering team has just returned from a remote location in Africa after spending a full month on-site restoring a critical client's vehicle to top working condition.
Faced with rugged terrain, limited resources, and a complex mechanical issue, our team demonstrated unparalleled dedication and expertise. They worked tirelessly to diagnose the problem, find a local solution, and perform comprehensive repairs and maintenance.
This month-long journey was more than just a repair job; it was a testament to our core service values: reliability, perseverance, and an unwavering commitment to our customers, wherever they are.
We are incredibly proud of our team's exceptional performance. Their hard work not only restored a critical vehicle to new life, but also solidified the trust and partnership we have with our valued client.